All active requirements
ActiveREQ-000005

Call Centre Speech Dataset

High-quality customer-agent call recordings covering diverse speakers and call scenarios.

Data type
Speech — Hindi and US English
Volume
Not specified
Delivery date
Not specified

Requirement brief

Specific requirements

  • Audio sample rate: 44 kHz
  • Clear, high-quality call recordings
  • Real customer-agent conversations or realistic simulated conversations
  • A variety of call scenarios, including customer support, inquiries, complaints and sales
  • Speaker diversity across gender, age and accent
  • Proper transcription and speaker diarization preferred

Coverage

Required coverage

  • Hindi
  • US English

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Call Centre Speech Dataset | Active Requirement